Refund policy

Refund of undamaged items

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Our refund excludes postage costs. You can email us at support@summereternal.com to explore your refund options.

Refund of damaged items and incorrect orders

If your item has arrived damaged or there is an issue with your item, please get in touch at support@summereternal.com and send us pictures and a description of the problem so we can arrange a refund or replacement. We will refund your return postage in these cases.